Effective Date: March 11, 2025
Elevate by Rowen – Privacy Policy
This Privacy Policy explains how Elevate by Rowen ("we", "us", or "our") collects, uses, shares, and protects your personal information when you access or use our services, including our website (www.elevatebyrowen.com), mobile apps, and any other digital properties we control (collectively, the "Service").
By using the Service, you agree to the practices outlined in this Privacy Policy. We may update this policy from time to time, and your continued use of the Service constitutes your acceptance of the updated policy.
We collect personal information in several ways:
Account Info: When you create an account, we collect your email address and password. You may also choose to provide a username.
Payment Details: When making purchases or signing up for subscriptions, you must provide valid payment details. Payments are processed securely through third-party providers such as Stripe, Inc. and PayPal, Inc.
Communication: You may also voluntarily provide personal information when contacting us, participating in surveys, entering promotions, or requesting support.
When you use the Service, we automatically collect:
Device information (e.g., IP address, browser, operating system)
Viewing activity and preferences
Location data (based on IP or device settings)
Analytics data via tools like Google Analytics
Any comments, reviews, or forum posts you make may be visible to other users.
We use your information to:
Deliver content and process transactions
Communicate with you about your account, updates, and promotions
Provide support and troubleshoot issues
Analyze usage trends and improve the Service
Enforce our legal terms and protect against fraud
We may share your personal information with:
Our Service providers (e.g., Uscreen, analytics tools, email delivery platform)
Payment processors (Stripe, PayPal) for secure transaction handling
To comply with applicable laws, court orders, or government requests
We may publicly share non-identifiable, aggregated data for business insights
We may use your data for personalized ads and marketing. You can opt out using:
Platform settings:
You can also manage cookies or advertising identifiers via your browser or device settings.
Transactional Emails: Sent to confirm account activity, purchases, renewals, etc. (non-optional)
Marketing Emails: You can opt out via your account settings or the unsubscribe link in the email.
You can update or delete your personal information by logging into your account. If you delete your account, we may retain some data for legitimate interests such as legal obligations or to inform you about future offerings (unless prohibited by law). Please make sure to unsubscribe before deleting your account.
If you're in the European Economic Area, you have rights to:
Access, correct, or delete your data
Object to or restrict data processing
Withdraw consent
File a complaint with a supervisory authority
Data may be processed outside the EEA, including in the United States.
You have the right to:
Know what personal data is collected and why
Request access to or deletion of your data
Opt-out of the "sale" of your personal information (we do not sell your personal data)
Submit requests through our online form. We will verify your identity before processing your request.
The Service is not intended for children under 16. If you believe a child has provided personal data without consent, contact us so we can take appropriate action.
We may revise this Privacy Policy periodically. We'll notify you of significant changes, and your continued use of the Service means you accept the updates.
If you have any questions or concerns about this policy, services or features, please don’t hesitate to contact us at support@elevatebyrowen.com
Company details:
Rowen Aida Productions
Gustav Mahlerlaan 685
1082MK Amsterdam
The Netherlands